Transform Every Room & Table into a 5-Star Digital Concierge.
Zero app downloads. Zero hardware terminals. Give your guests instant contactless food ordering, 1-tap housekeeping requests, verified PayU payments, and VIP loyalty rewards right on their smartphone.
The Grand Pavilion
Luxury Boutique Resort & Spa
About Property
Nestled along the pristine coastline, The Grand Pavilion offers world-class oceanfront villas, curated Michelin-inspired dining, a thermal wellness spa, and 24/7 dedicated butler service.
Amenities & Highlights
Property Showcase
Timings & Schedules
Contact & Connect
Popular Highlights
Crispy Truffle Parmesan Fries
Shaved black truffle, aged parmesan, rosemary garlic aioli
Woodfired Burrata & Heirloom Salad
Fresh artisanal burrata, basil oil, aged Modena balsamic
Are you an in-house guest or dining now?
+38%
Average Room Order Value
Guests order more with photo menus & modifiers
70%
Fewer Front Desk Phone Calls
Automate towel, water, and concierge requests
3.2x
Faster Table Turnover
Direct PayU UPI & card payments at tables
4.9★
Average Guest CSAT Score
Seamless contactless 5-star guest experience
Everything your venue needs to run 100% digitally.
From contactless dining to multi-staff dispatch and automated guest CRM.
Visual Digital Menu & Ordering
Showcase signature dishes with high-res photos, allergen warnings, veg/non-veg tags, spice levels, and custom add-on modifiers.
- Instant out-of-stock toggle
- Custom category organization
Housekeeping & Concierge Desk
1-tap requests for fresh towels, room cleaning, baggage assistance, and quiet hours alerts without front desk phone queues.
- Paid & complimentary items
- Audio chime alerts for staff
Verified PayU & UPI Payments
Accept zero-friction payments via UPI, Google Pay, PhonePe, Cards, and NetBanking with SHA512 cryptographic verification.
- Automatic GST & service charge
- Direct merchant account settlements
Guest Loyalty & CRM Ledger
Track lifetime guest spending, assign VIP tiers (Bronze, Silver, Gold, Platinum), and issue reward point vouchers to boost repeats.
- Automated point earn on checkout
- Repeat diner recognition profile
Brand Customization Studio
Live split-screen phone mockup preview. Tailor brand colors, fonts, custom amenities (Helipad, Jacuzzi), gallery, and social links.
- Instant 0ms live preview sync
- Custom emoji facility picker
Google Review & CSAT Booster
Smart sentiment routing: 5-star guests are guided directly to your Google Maps listing, while lower ratings alert the manager for instant recovery.
- Direct Google & TripAdvisor sync
- Private internal feedback capture
Plans for Every Hospitality Venue
From boutique homestays and bustling cafes to full-service hotel resorts and multi-property chains. Zero hidden fees, cancel anytime.
Hospitality Starter
Guest Experience & Essentials
Ideal for boutique stays, cafés, bistros, and small hospitality businesses getting started with digital guest operations.
Billed annually (₹1,666/mo effective) + 18% GST
Included Features:
GUEST EXPERIENCE
- 1-Tap Wi-Fi Instant Connect Portal
- Digital QR Menu with Zero-Contact Ordering
- Guest Direct WhatsApp & Hotline Connect
FRONT DESK & OPERATIONS
- Front Desk Quick Check-In / Check-Out
- Up to 3 Staff Logins (Owner / Front Desk)
- Real-time Service Requests & Housekeeping
PAYMENTS
- PayU UPI & Card at Table Settlement
Hospitality Pro
Complete Hotel Operations
Complete hotel operations for growing hotels and resorts — from reception and room charges to dining, housekeeping and revenue analytics.
Billed annually (₹4,166/mo effective) + 18% GST
Everything in Starter, plus:
HOTEL OPERATIONS
- Full Reception Folio & Guest Billing
- Room Charges & In-House Guest Billing
- Automated GST Tax Invoice PDF & Print
- Check-In / Check-Out Desk Management
DINING & SERVICES
- Up to 5 Dining / Restaurant Outlets
- In-Room Dining, Spa, Valet & Bellboy Routing
- Kitchen Order Tickets (KOT) Dispatch
STAFF & ANALYTICS
- Up to 15 Staff Accounts with Granular RBAC
- Housekeeping & Service Operations
- Google Reviews & Guest Sentiment Insights
- RevPAR, Occupancy & Revenue Analytics
Hospitality Enterprise
Multi-Property Operations
Built for multi-property hotel groups, luxury hospitality brands and operators managing multiple locations from one centralized system.
Starting at
Custom pricing based on properties, rooms & outlets
Everything in Pro, plus:
MULTI-PROPERTY
- Multi-Property Master Dashboard
- Multi-Branch Financial Consolidation
- Multi-Property Analytics & Reporting
ENTERPRISE CONTROL
- Custom Staff Roles & Permissions
- White-Label Custom Domain Mapping
- Dedicated Enterprise Account Manager
- Enterprise Support SLA
INTEGRATIONS
- Live Kitchen Display Screen (KDS)
- REST API Access
- Webhooks & Integrations
Why leading venues choose IdentiQ Hospitality
Frequently Asked Questions
No! Guests simply point their smartphone camera at the room or table QR standee (or tap the smart NFC card). The full guest portal opens instantly in Safari, Chrome, or any mobile browser with 0 downloads and 0 friction.
Elevate your guest experience and boost venue revenue today.
Create digital menus, generate acrylic table/room QR codes, and start accepting zero-contact orders immediately.